State Farm® Insurance Agent Freddie Villacci Jr.
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
G R
November 6, 2025
5
out of
5
rating by G R
"I was searching for car insurance and ran across State Farm..I was nervous because of the big name I just knew it was going to be expensive...I was wrong..my agent Kelly found me a deal that was low to the floor .I was also able to add rental insurance as well that was so low to the floor I could touch it..So if your are looking for another car insurance DONOT SLEEP ON STATE FARM because they are AWESOME!!!"
M C
November 5, 2025
5
out of
5
rating by M C
"This rating is for the agent named Tania Georges. She is very good at her job, listens closely and most importantly, follows through. My previous agent, Shannon, was the opposite... created a mess with my cancelations and was rude. Ask for Tania and you'll be in great hands!"
We responded:
"Thank you, M C, for sharing your experience! I'm happy to hear that Tania provided you with attentive and reliable service. We strive to ensure our team delivers the best support possible. If there's anything more we can do for you, feel free to reach out anytime!"
Betsy Nory
October 29, 2025
5
out of
5
rating by Betsy Nory
"Tannia was such a big help good customer service very patient. ask for Tannia if you need help she wont let you down"
We responded:
"Thank you, Betsy! I'm happy to hear that Tannia provided you with excellent service and was so helpful. We appreciate your recommendation and are always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Ali Gust
October 16, 2025
5
out of
5
rating by Ali Gust
"Blake was great in making sure I got a binder agreement fast! He stayed on the phone with me until every email and text of the policies were sent to me. He explained in detail every policy available and made the process smooth, quick, and easy. Blake is also so kind and caters to the customers needs. Thanks Blake!!"
We responded:
"Thank you, Ali! I'm happy to hear that Blake provided such attentive and thorough service. It's great to know he made the process smooth and easy for you. We appreciate your feedback and are here whenever you need us!"
Rocky Arizona
October 13, 2025
5
out of
5
rating by Rocky Arizona
"Great customer service.. fast and friendly. Thank you state farm!!!"
We responded:
"Thank you, Rocky Arizona! I'm happy you appreciated the fast and friendly service from our team. We’re always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
Anna Georgaras
October 13, 2025
5
out of
5
rating by Anna Georgaras
"I love the agents at Freddie Villacci's office. SHANNON AND KALLIE are outstanding hard working, caring, knowledgeable individuals that have great patience and kindness with great personalities!!!!! They have been so very helpful to us in the entirety!!!!! They are excellent State Farm Agents!!!!!! Thank you so very much for everything that you do!!!! Love you guys ❤️😊"
We responded:
"Anna, thank you so much for your kind words! I'm thrilled to hear that Vince and Sammi provided you with such exceptional service during your recent interactions with our agency. Ensuring that our clients receive knowledgeable, courteous, and patient assistance is always our goal, and I'm glad to know that Vince and Sammi exceeded your expectations in these areas. It's wonderful to hear that they were able to help you with all of your questions, concerns, and services, providing you with a positive experience. I'll be sure to pass along your appreciation to Vince and Sammi. If you ever need anything else or have any further questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing Freddie Villacci State Farm Agency!"
TONY GRIFFIN
October 8, 2025
5
out of
5
rating by TONY GRIFFIN
"Mrs. Baxter was awesome. She answered all of our questions and was very knowledgeable. She was very informative also. We couldn’t ask for a better agent."
We responded:
"Thank you, Tony! I'm happy to hear that we provided such knowledgeable and informative service. If you have any more questions or need further assistance, feel free to reach out!"
ayde alanis
October 2, 2025
5
out of
5
rating by ayde alanis
"Tania fue muy amable y me ayudo con el proceso gracias"
We responded:
"¡Gracias, Ayde! Me alegra saber que Tania pudo ayudarte de manera amable con el proceso. Estamos aquí para cualquier otra cosa que necesites. ¡Gracias por elegirnos!"
Tiffany Brucato
September 25, 2025
5
out of
5
rating by Tiffany Brucato
"Great customer service! Shannon helped me submit my towing receipt to get reimbursement. She was quick and efficient."
We responded:
"Thank you for your review, Tiffany! I'm happy to hear that Shannon was able to assist you efficiently with your towing receipt reimbursement. Our team is dedicated to providing excellent service. Let us know if there's anything else we can do for you!"
Keith McMaster
September 25, 2025
5
out of
5
rating by Keith McMaster
"Shannon has been incredible. She's not only handled all the recent changes I've needed, but she's also been proactive, making sure everything is done correctly."
We responded:
"Thank you, Keith! I'm happy to hear that Shannon has been so helpful with your recent changes. Her proactive approach is something we truly value. If there's anything else we can assist you with, just let us know!"
Carol Jouzaitis
September 17, 2025
5
out of
5
rating by Carol Jouzaitis
"Freddie and his team are great to deal with. They handled our condo insurance. Always friendly, responsive and efficient. Big thumbs up!"
We responded:
"Thank you, Carol! I'm happy to hear that you had a positive experience with our team handling your condo insurance. We strive to be friendly, responsive, and efficient in all our interactions. If you need anything else, feel free to reach out!"
krishna kumar
September 15, 2025
5
out of
5
rating by krishna kumar
"She is so helpful while selecting insurance components and also after the acquiring insurance."
We responded:
"Thank you, Krishna! I'm happy to know that you found our assistance helpful both during and after selecting your insurance components. We’re committed to providing excellent service every step of the way. Let us know if there's anything else we can assist you with!"
Joe Bunton
September 8, 2025
5
out of
5
rating by Joe Bunton
"I had a general question about procedures in filing a homeowners policy claim ( I am not filing a claim, nor do I anticipate filing a claim.) I spoke with Teagen Manning, and he answered my question in a very professional manner. Based on his customer service skills, I would recommend State Farm to anyone looking for homeowners insurance."
We responded:
"Thank you, Joe! I'm glad to hear that Teagen gave you the information you needed. We appreciate your recommendation and are always here to help with any questions you have. Let us know if there's anything else we can do for you!"
Ernie Basco
September 8, 2025
5
out of
5
rating by Ernie Basco
"Tania good service always"
We responded:
"Thank you, Ernie! We're glad Tania provides you with excellent service. We appreciate your feedback and are here to assist with your insurance needs. Let us know if you need anything else!"
edwadrd lopez
September 4, 2025
5
out of
5
rating by edwadrd lopez
"Very easy to talk to Kelly and very informative."
We responded:
"Thank you, Edward! I'm happy to hear that Kelly was easy to talk to and provided you with helpful information. Our team is dedicated to making your experience as smooth as possible. Let us know if there's anything else we can assist you with!"
Abundio Lozano
August 27, 2025
5
out of
5
rating by Abundio Lozano
"Buen servicio de Tania"
We responded:
"¡Gracias, Abundio! Me alegra saber que Tania te brindó un buen servicio. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
Hiawatha Hayes
August 15, 2025
5
out of
5
rating by Hiawatha Hayes
"Crystal is outstanding! I’ve been with this office for 7 years and I live 5 hours away but the service I receive and kindness keeps this as my home office! Everyone is really helpful and courteous! I have their multiple car and home insurance."
We responded:
"Thank you, Hiawatha! I'm happy to hear that Crystal and the team have made such a positive impact on your experience over the years. It's wonderful that our service and kindness make you feel at home, even from 5 hours away. We truly appreciate your loyalty and trust in us for your insurance needs. Let us know if there's anything else we can assist you with!"
Bridget Mikols
August 7, 2025
5
out of
5
rating by Bridget Mikols
"The team at State Farm was amazing! I worked with Elba and she was SO thorough and responsive and made everything a breeze. Plus, my rates for insurance were so reasonable, I couldn't believe it!"
We responded:
"Thank you for your wonderful feedback, Bridget! I'm delighted to hear that Elba provided such thorough and responsive service, making your experience smooth. It's great to know you're happy with the rates too. If you ever need anything else, feel free to reach out!"
Dana
July 30, 2025
5
out of
5
rating by Dana
"I have had nothing but great experiences with my State Farm team. They provide my home, life, and business insurance. They are quick to respond, professional, and courteous. Most recently, Shannon has assisted me and has been more than helpful. I have appreciated her time and attention."
We responded:
"Thank you, Dana! I'm happy to hear about your positive experiences with our team. Shannon and the rest of us are dedicated to providing attentive and professional service. If you ever need anything else, feel free to reach out!"
Al Kasiba
July 27, 2025
5
out of
5
rating by Al Kasiba
"Been a customer with Freddie for about 15 yrs. All contact has always been great!"
We responded:
"Thank you, Al! I'm happy to hear that your experience with us over the past 15 years has been consistently positive. We truly appreciate your loyalty and look forward to continuing to serve you. Let us know if there's anything else we can assist you with!"
maureen west
July 11, 2025
5
out of
5
rating by maureen west
"Shannon was extremely helpful!"
We responded:
"Thank you, Maureen! I'm happy to hear that Shannon was able to assist you so well. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If there's anything else we can do for you, just let us know!"
Tiffany Spivey
July 11, 2025
5
out of
5
rating by Tiffany Spivey
"My review below was my interaction with a different State Farm representative previously. This one is from my most recent experience. Tania Georges helped me get my policies combined so everything is under one and I don’t have to bounce back and forth between multiple policies. She was extremely patient with me and all my questions and went out of her way to make sure that I was set up with the best coverage for mine and my families needs!!! She was actually even able to save me some money. Not only that, but I was in a time crunch to provide proof of insurance so she was able to get me a binder showing my coverage and did not make me wait until all the changes showed on the system when it updated. It is representatives like her that show they care about their customers and want to provide the best service! She proved it!!! I have had State Farm insurance (and ONLY State Farm) since I was 16 years old. Just short of 30 years!!! 😨 They recently changed agents but these representatives are just as amazing as the ones I grew up with up until the recent change! Tania is an asset to the agency and to all of their customers!!! She deserves to be acknowledged!!! To Tania: Thank you sooo much for all of your patience and everything you did for all of my family’s policies!! I truly appreciate you and everything you do!!! Your amazing customer service does NOT go unnoticed!!! Keep up the outstanding work!! I have spoken to Teagan a couple times now and he has always been extremely helpful. When my daughter bought a new car he helped us find a cost efficient policy without having to raise the deductible. He has always been very pleasant and easy to work with. I will admit I was sad when my previous agent retired and new staff came and replaced them but Teagan has made this transition as easy as he possibly could have. If you are looking for that “friendly State Farm agent”, here you go!!"
We responded:
"Thank you, Tiffany, for sharing your positive experience with Teagen! We're delighted that he was able to assist you in finding a policy for your daughter's new car. He is a great part of the team! We appreciate your kind words and look forward to assisting you with any future insurance needs. Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Janet Ventura Covarrubias
July 2, 2025
5
out of
5
rating by Janet Ventura Covarrubias
"Shannon was super, everything was done fast and easy to communicate with her."
We responded:
"Thank you, Janet! I'm happy to hear that Shannon made everything fast and easy for you. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Margaret Johnson
June 30, 2025
5
out of
5
rating by Margaret Johnson
"Tania was very helpful in reviewing my home and auto policies today. We reduced our monthly payment significantly which is critical for a senior on a fixed income. Thank you so much."
We responded:
"Thank you, Margaret! I'm happy to hear that Tania was able to assist you with your policies. It's great that we could help reduce your monthly payment, especially when it's so important. If you have any more questions or need further assistance, feel free to reach out!"
patience lane
June 19, 2025
5
out of
5
rating by patience lane
"I recently had a hard time finding life insurance on top of finding rentals insurance. A friend referred me to State Farm. I called and got connected with Blake. He has been such a great help. Blake was very patient with me and explained everything so I couldn’t understand. He has the best customer service and very respectful. Thanks so much Blake"
We responded:
"Thank you for your review, Patience! I'm happy to hear that Blake was able to assist you with your insurance needs and provide excellent service. We appreciate your friend's referral and are always here to help with any questions or future needs. Thanks for choosing us!"