State Farm® Insurance Agent Freddie Villacci Jr.
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
patience lane
June 19, 2025
5
out of
5
rating by patience lane
"I recently had a hard time finding life insurance on top of finding rentals insurance. A friend referred me to State Farm. I called and got connected with Blake. He has been such a great help. Blake was very patient with me and explained everything so I couldn’t understand. He has the best customer service and very respectful. Thanks so much Blake"
We responded:
"Thank you for your review, Patience! I'm happy to hear that Blake was able to assist you with your insurance needs and provide excellent service. We appreciate your friend's referral and are always here to help with any questions or future needs. Thanks for choosing us!"
christi smith
June 18, 2025
5
out of
5
rating by christi smith
"Blake is wonderful to work with! Excellent communications and follow up and made sure all of my questions were answered promptly."
We responded:
"Thank you for your review, Christi! I'm glad to hear that Blake provided excellent communication and promptly addressed all your questions. We appreciate your feedback and are here to assist with any other insurance needs. Let us know if there's anything else we can do for you!"
Darren Highsmith
June 11, 2025
5
out of
5
rating by Darren Highsmith
"Im elated with the way I was treated from start to finish with Blake. Very excited to have real agents representing me, and assisting us with our future needs. Thank you State Farm !!"
We responded:
"Thank you, Darren! I'm happy to hear about your positive experience with Blake. It's great to know you feel well-represented and supported by our team. We're here for any of your future needs. Thanks for choosing us!"
Margaret Rodgers
June 4, 2025
5
out of
5
rating by Margaret Rodgers
"I ABSOLUTELY LOVE DEALING WITH ALIANA AT MR VILLACCI'S OFFICE. SHE ALWAYS RESPONDS QUICKLY, TAKES CARE OF THE ISSUE IMMEDIATELY AND IS VERY NICE ANÐ A PLEASUE TO DEAL WITH. VERY PROFESSIONAL."
We responded:
"Thank you for your wonderful feedback, Margaret! I'm happy to hear that Aliana has been providing you with such prompt and professional service. We appreciate your kind words and are here to assist you with any needs. Thanks for choosing us!"
Harper McCoy
June 2, 2025
5
out of
5
rating by Harper McCoy
"I recently had to renew my renters insurance and Teagen Manning was outstanding in helping me through this process. He was kind and transparent with the policy and benefits, which made me feel excellent about my choice to continue with State Farm. If you have any doubts or questions I highly suggest talking with Teagen. He is the best!"
Rhonda Pryor
June 2, 2025
5
out of
5
rating by Rhonda Pryor
"Blake Boyd was very helpful to me. Now I can drive in confidence."
We responded:
"Thank you for your review, Rhonda! I'm happy to hear that Blake was able to assist you effectively. Driving with confidence is important, and we're glad to be a part of that. If you need further assistance, feel free to reach out anytime!"
Madison Price
May 23, 2025
5
out of
5
rating by Madison Price
"Such a great experience. Chatted with Blake and he got me all set up with my insurance. He’s so nice and patient. A quick and easy process!"
We responded:
"Thank you, Madison, for sharing your experience! I'm glad to hear that Blake was able to assist you with your insurance needs. It's wonderful to know that the process was quick and easy for you. If you have any more questions or need further assistance, feel free to reach out to our office."
Mary Ellen Dwyer
May 14, 2025
5
out of
5
rating by Mary Ellen Dwyer
"I couldn't be happier with my experience in updating my policies with Teagan. Teagan explained my many options and I chose what was best for me. I have been with Freddie Villacci for many decades and would not change a thing."
We responded:
"Thank you, Mary Ellen, for your wonderful feedback! I'm glad to hear that Teagan was able to assist you in updating your policies and providing clear explanations. Your loyalty over the decades means a lot to us. If you ever have more questions or need further assistance, we're here to help!"
Myriam Bassil
May 13, 2025
5
out of
5
rating by Myriam Bassil
"Crystal was amazing to work with. She was very kind, informative and great to work with. I was able to get a good bundle deal and switch to state-farm because of Crystal. Highly recommended!"
We responded:
"Thank you, Myriam, for sharing your experience! I'm glad to hear that Crystal was able to assist you effectively and provide a great bundle deal. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
Julia Hartman
May 9, 2025
5
out of
5
rating by Julia Hartman
"I’ve had renters insurance for several years with State Farm. Recently, I purchased my Chicago Condo and switched from renters to home owner insurance- I had the most amazing experience working with Crystal C. Unlike several other companies that I price matched, Crystal took the time and diligence to schedule a call and walk me through every line item and option available to me. Being a first-time home buyer, this was a HUGE help and allowed me to truly customize my policy to fit my needs. Afterwards, Crystal reached out several times to check in, answer questions, and she even reached out after my closing to see how things went. I’m forever grateful for Crystal and the State Farm team. I look forward to continuing to use them in the future!"
We responded:
"Thank you, Julia, for sharing your experience! I'm delighted to hear that Crystal was able to assist you so thoroughly. Her dedication to ensuring you understood every detail and her follow-up truly exemplifies our commitment to personalized service. We're grateful to have you as part of our State Farm family and are here for any future needs or questions you may have."
Benjamin Siegel
May 1, 2025
5
out of
5
rating by Benjamin Siegel
"Great help from Freddie, Shannon, and the whole team!"
We responded:
"Thank you, Benjamin! I'm glad to hear that Shannon and the team were able to assist you so well. We appreciate your feedback and are here for any future insurance needs or questions you might have."
Rodney Smith
May 1, 2025
5
out of
5
rating by Rodney Smith
"Very good service and personnel Shannan was very good."
We responded:
"Thank you, Rodney, for your wonderful feedback! I'm happy to know that you received excellent service from Shannan. We're here to help with any of your insurance needs, so feel free to reach out anytime!"
Home Security Talk
May 1, 2025
5
out of
5
rating by Home Security Talk
"He was very through, found me savings! Highly recommend him!"
We responded:
"Thank you for your wonderful feedback! I'm glad to hear that you appreciated the thorough service and the savings we found for you. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime."
Lou A
April 30, 2025
5
out of
5
rating by Lou A
"Every time I have asked Jeannie Badillo for assistance she expedited the request sooner than I had expected! She is a pleasure to work with with her professionalism and positive attitude. Thank You Jeannie."
Karen Paschal
April 30, 2025
5
out of
5
rating by Karen Paschal
"Shannon was very helpful with answering my questions with patience, as well as following up to find out additional information. Even gave me some ideas about saving money. Thanks for your service."
We responded:
"Thank you, Karen, for sharing your experience! I'm happy to hear that Shannon was able to assist you with your questions and provide valuable insights. It's great to know she could offer some money-saving ideas as well. If you have any more questions or need further assistance, please feel free to reach out!"
Norma Durham
April 29, 2025
5
out of
5
rating by Norma Durham
"Mr. Freddie Villacci and his staff are great. He really helped me when I needed it, the staff people at this office are very patient, helpful and kind. I have family members not being treated like I am at another State Farm facility."
We responded:
"Thank you, Norma, for sharing your experience! I'm glad to know that you felt supported by our team. We strive to provide patient, helpful, and kind service to everyone. If you or your family ever need further assistance, please don't hesitate to reach out to our office."
Linda Frank
April 29, 2025
5
out of
5
rating by Linda Frank
"On 4/29/2025 Crystal so so helpful, efficient and timely in fulfilling my Policy Renewal requests on the phone. These qualities are hard to find in Customer Service Employees these days. Applaud her please! Linda Frank"
We responded:
"Thank you, Linda, for sharing your experience! I’m happy to hear that Crystal was so helpful, efficient, and timely with your policy renewal requests. If you need any further assistance, feel free to reach out to our office."
kevin ` acevedo
April 25, 2025
5
out of
5
rating by kevin ` acevedo
"Called This office and Elba answered the phone , in desperation I needed my information changed on the policy in order to get my son in school registration , Elba went above and beyond taking 10 minutes of her day to ensure I get a copy so I can have my child registered. I wish I can give her Starbucks but she kindly declined . Decided she deserves a review for this !! Thanks ELBA!!"
We responded:
"Thank you, Kevin, for sharing your experience! I'm happy to hear that Elba was able to assist you promptly and efficiently. Her dedication to helping our customers is truly appreciated, and I'll make sure she knows how much her efforts meant to you. If you need any further assistance, feel free to reach out to our office anytime."
Sandra Tanzer
April 22, 2025
5
out of
5
rating by Sandra Tanzer
"Dear Freddie - I've been your customer for many years. I have always had good experiences with your company and the various staff members that have assisted me. Earlier today, I called your office to pay my semi-annual insurance premium. The employee who handled my request was Shannon Elizabeth Cantu. Shannon was professional, courteous and speedy in helping conduct the necessary request. Please accept this positive review of Shannon's service and pass the compliment on to her. Kind thanks, your customer, Sandra Tanzer"
We responded:
"Thank you, Sandra, for sharing your experience! I'm delighted to hear that Shannon provided you with professional and courteous service. I'll be sure to pass along your kind words to her. We're grateful for your continued support and are always here to assist with any future needs."
Nestor Gomez
April 16, 2025
5
out of
5
rating by Nestor Gomez
"Aliana was friendly and helpful"
We responded:
"Thank you, Nestor, for sharing your experience! I'm glad to hear that Aliana was friendly and helpful during your visit. We appreciate your feedback and are here to assist with any future insurance needs. Feel free to reach out anytime!"
Kevin Lemanski
April 16, 2025
5
out of
5
rating by Kevin Lemanski
"Worked with Elba Bailey to insure my new 2025 f150. Quick and easy experience and very reasonable rate. Thank you Elba for being courteous and helpful! Kevin"
We responded:
"Thank you, Kevin, for sharing your experience! I'm glad to hear that Elba was able to assist you with insuring your new 2025 F150 smoothly and efficiently. It's wonderful to know you found the rate reasonable and the service courteous. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Michael Herbeck
April 7, 2025
5
out of
5
rating by Michael Herbeck
"Crystal was very helpful and walked me through everything! I look forward to my new relationship with this agency."
We responded:
"Thank you, Michael, for sharing your experience! I'm glad to hear that Crystal was able to assist you effectively. We're excited about building a strong relationship with you and are here to help with any questions or needs you may have. Feel free to reach out anytime!"
Katherine Tracy
April 3, 2025
5
out of
5
rating by Katherine Tracy
"I have had my car and home insured by Freddie Villacci's State Farm office since approximately 1993. The entire staff has always been professional and very responsive over these years. Shannon has been extremely helpful during the close out my home insurance since moving out of state. I highly recommend this office."
We responded:
"Thank you, Katherine, for your longstanding trust in our office since 1993! We're happy to have been able to assist you with your insurance needs over the years. Shannon and the team are grateful for your kind words, especially during your recent transition. If you ever need anything in the future, please don't hesitate to reach out. Safe travels!"
Marsha Simmons
April 3, 2025
5
out of
5
rating by Marsha Simmons
"Every time I call whoever answers goes out of their way to help me"
We responded:
"Thank you, Marsha, for sharing your experience! I'm happy to know that our team consistently goes above and beyond to assist you. We're here for any questions or needs you might have in the future."
Joyce Griggs
April 2, 2025
4
out of
5
rating by Joyce Griggs
"Great service during a recent accident. Shannon helped me get the insurance on my replacement vehicle with just a phone call. So helpful."
We responded:
"Thank you, Joyce, for sharing your experience! I'm happy to hear that Shannon was able to assist you efficiently with your insurance. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"