Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tate James

Tate James

August 26, 2024

5  out of  5
rating by Tate James
"Great experience! I spoke with Teagen, who got me through the process in about five minutes. It was super easy - literally easier than when I've gotten insurance online through other providers, which surprised me - and Teagen was incredibly helpful, personable, and informative. Will definitely be working with this branch for any future insurance needs!"
We responded:
"Hi Tate, thank you for sharing your kind words! I'm glad Teagen could assist you efficiently and make the process easy. We appreciate your faith in our office and look forward to helping with any of your insurance needs. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Profile photo of Bart Rydzewski

Bart Rydzewski

August 22, 2024

5  out of  5
rating by Bart Rydzewski
"Great experience. Teagen Manning in this office was courteous, knowledgeable and very efficient."
We responded:
"Bart, thank you for sharing your positive experience. I'm glad to hear that Teagen was courteous, knowledgeable, and efficient. We appreciate your feedback and look forward to assisting you with any future needs. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Profile photo of Anabelle Pulex

Anabelle Pulex

August 9, 2024

5  out of  5
rating by Anabelle Pulex
"Although I had to call in a second time for assistance, I ended up getting someone that went above and beyond! Teagan was very attentive and helped me obtain great rates with both my auto and home insurance."
We responded:
"Thanks Anabelle. Glad Teagen was able to assist with getting you great rates for your auto and home insurance. We appreciate your business and are excited to assist in anyway we can. Have a awesome day!"
Profile photo of Emily Getner

Emily Getner

August 8, 2024

5  out of  5
rating by Emily Getner
"I just moved into a new apartment and Teagen assisted me in making a renter’s insurance policy that fit my needs. He walked me through the whole process with ease, answered all my questions, and explained everything in a way that made sense. Great customer service experience."
We responded:
"Hey Emily, thanks a lot for your awesome review! I'm really glad Teagen could help you with your renter’s insurance and make the process smooth and easy. We appreciate your feedback and are always here if you need anything else! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Profile photo of Honna George

Honna George

August 8, 2024

5  out of  5
rating by Honna George
"Highly recommend Freddie and his team for any and all insurance needs. Have worked with him for several years (with home, personal, and auto plans) and have full trust in him and his staff. Update 2024: Updating my existing review to thank Crystal C. for her tremendous help getting our auto-policy updated quickly when we purchased another car. thank you"
We responded:
"Hi Honna, it is always a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
Profile photo of Grant Ogborn

Grant Ogborn

August 6, 2024

5  out of  5
rating by Grant Ogborn
"It was almost too easy to set up a new auto policy. Very happy to be working with state farm."
We responded:
"Hi Grant, I'm glad to hear that setting up your new auto policy was a breeze! We're happy to have you with State Farm. If you need anything else, feel free to reach out anytime. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Profile photo of steven marin

steven marin

August 5, 2024

5  out of  5
rating by steven marin
"Agent Blake was very helpful awesome customer service when I was way above and beyond to backtrack information for me that was much needed after several times trying to sort this out in the first place Blake had really great customer service really made me feel comfortable and at ease I appreciate him and he deserves a raise thanks Blake you're awesome stay awesome and keep reaching people.."
We responded:
"Hey Steven! Thanks a ton for your awesome review! I'm really glad Blake could help you out and make you feel comfortable. We appreciate your kind words and will definitely let Blake know about your feedback. If you need anything else, we're always here to help! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Profile photo of carole bilina

carole bilina

August 3, 2024

5  out of  5
rating by carole bilina
"Chris Mitchell is great at his job! He was patient and knowledgeable. He answered all my questions and took the time to explain what I had difficulty understanding. It was a pleasure to drop into the office and leave confident with my choice of State Farm."
We responded:
"Hi Carole! Thanks a bunch for your awesome review! I'm so glad Chris was able to help you out and make everything clear. It's fantastic to know you left our office feeling confident with your choice. If you ever have more questions or need assistance, we're here for you! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Profile photo of Wandy

Wandy

August 2, 2024

5  out of  5
rating by Wandy
"I spoke to Teagen today and I can honestly say that he provided me with the best customer experience! He answered all of my questions regarding my parents multi- car policy. He even followed up with an email outlining our discussion. I could not have asked for anything more! Outstanding, thank you so much!"
We responded:
"Hey Wandy, Thanks a ton for sharing your experience! I'm so happy to hear that Teagen provided you with such outstanding service and answered all your questions about your parents' multi-car policy. We always aim to go the extra mile, and it's great to know Teagen's follow-up email was helpful. If you need anything else, feel free to reach out anytime! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Profile photo of Mary Ann

Mary Ann

August 2, 2024

5  out of  5
rating by Mary Ann
"Mr. Mitchell was absolutely fantastic, he explained everything thoroughly."
We responded:
"Hey Mary Ann, thanks a bunch for the awesome review! I'm really happy to hear that Mitchell explained everything thoroughly. We're grateful to have him on our team! If you ever need anything else, feel free to reach out. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Profile photo of Ben Adelaja

Ben Adelaja

August 1, 2024

5  out of  5
rating by Ben Adelaja
"Marion Lenz is fantastic! He explained my insurance options clearly and helped me save money. His professionalism and genuine care for his clients are outstanding. Highly recommend Marion for all your insurance needs."
We responded:
"Hey Ben! Thanks for the awesome review! I'm really happy to hear that Marion explained your insurance options clearly and helped you save money. His professionalism and genuine care for our clients are truly appreciated. If you need any further assistance, feel free to reach out anytime! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Profile photo of Betty Grassi

Betty Grassi

July 31, 2024

5  out of  5
rating by Betty Grassi
"I have been a customer for over 40 yrs. Freddie Villacci staff have always taken care of any issues involving car or renter insurance quickly. They are efficient and courteous."
We responded:
"Hi Betty! Wow, 40 years! Thank you so much for your loyalty and for sharing your experience. We're glad our team has been efficient and courteous in handling your auto and renters insurance needs. We're always here for you! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Profile photo of Harper McCoy

Harper McCoy

July 31, 2024

5  out of  5
rating by Harper McCoy
"Teagen was so amazing and knowledgeable in helping me with my renters insurance! I have never had renters insurance before, but Teagen walked me through each policy and benefits and made me feel secure in my choice to go with State Farm. Any questions or concerns I have, Teagen is always willing to walk me through them. I urge anyone questioning to go with State Farm to talk with Teagen."
We responded:
"Hi Harper! I'm so glad to hear that Teagen was able to help you with your renters insurance and make you feel secure in your choice! It's wonderful to know that Teagen's knowledge and willingness to assist have made a positive impact. If you have any more questions or need further assistance, we're always here for you! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Profile photo of Dawn Graham

Dawn Graham

July 30, 2024

5  out of  5
rating by Dawn Graham
"I recently switched from Allstate to State Farm. I spoke to Charlie who is very knowledgeable and helpful. He got me better auto coverage at a lower cost. He was professional and happily answered my endless questions. I highly recommend him as an agent for anyone looking for great coverage at a reasonable cost!"
We responded:
"Hey Dawn! Thanks a bunch for your awesome review! I'm so happy to hear that Charlie was able to help you switch to State Farm and get you better auto coverage at a lower cost. It's great to know he answered all your questions and provided professional service. If you ever need anything else, feel free to reach out! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Profile photo of Monique Prather

Monique Prather

July 25, 2024

5  out of  5
rating by Monique Prather
"Chris Mitchell was phenomenal, friendly , knowledgeable and understood my money 💴 pain ..how lucky StateFarm is 🍀 to have Chris work there , a true Company guy , a best asset! He made me feel valued as a customer! Please buy StateFarm Insurance people , you deserve it they are there when the light in the tunnel is dark trust me baby , like a Good Neighbor State Farm is there ❤️❤️❤️🇺🇸💰Nikki , Hyde Park , retired but Grateful 🥹"
We responded:
"Hey Monique! Thanks a ton for your awesome review! I'm so glad Chris was able to make you feel valued and understood your concerns. He truly is a fantastic asset to our team! Your recommendation means a lot, and we're here for you whenever you need us. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Profile photo of Ana Rivera

Ana Rivera

July 25, 2024

5  out of  5
rating by Ana Rivera
"Called and phone was answered promptly. My issue w my policy was instantly resolved. Vince, was very courteous and attentive. Called a second time within minutes of my initial call to ask another question. Although I didn’t get the gentlemen’s name, he also answered my question immediately."
We responded:
"Hi Ana! Thanks a bunch for the awesome review! I'm really happy Vince was able to help you out so quickly and that our team was attentive to your needs. If you ever have more questions or need assistance, don't hesitate to reach out. We're always here for you! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Profile photo of Jatavia Hooker

Jatavia Hooker

July 19, 2024

5  out of  5
rating by Jatavia Hooker
"Marian is really great and patient with me. Loved his service and my new policy!"
We responded:
"Jatavia, thanks a bunch for your awesome review! I'm so happy to hear that Marian was able to provide you with great and patient service. Enjoy your new policy! If you ever need anything else, we're here for you. Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Profile photo of Shawn Marsh

Shawn Marsh

July 18, 2024

5  out of  5
rating by Shawn Marsh
"Swift and friendly service. Thank you!"
We responded:
"Hi Shawn! Thank you so much for your wonderful review! We're happy you appreciated our swift and friendly service! If you ever need anything else, don't hesitate to reach out! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Profile photo of Ana Alvarez

Ana Alvarez

July 18, 2024

5  out of  5
rating by Ana Alvarez
"Great team at this office. Every time I need a new policy or any issue they act quickly and get me what I need. Super thankful to Crystal this morning for her rapid assistance and answering my many questions."
We responded:
"Ana, thank you so much for your fantastic review! We're so happy to hear that our team has been able to assist you quickly and efficiently with your policies and any issues. Crystal is indeed a valuable part of our team, and we're grateful for her dedication and rapid assistance. If you have any more questions or need further assistance, don't hesitate to reach out! Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Profile photo of Tiffany Spivey

Tiffany Spivey

July 15, 2024

5  out of  5
rating by Tiffany Spivey
"I have spoken to Teagan a couple times now and he has always been extremely helpful. When my daughter bought a new car he helped us find a cost efficient policy without having to raise the deductible. He has always been very pleasant and easy to work with. I will admit I was sad when my previous agent retired and new staff came and replaced them but Teagan has made this transition as easy as he possibly could have. If you are looking for that “friendly State Farm agent”, here you go!!"
We responded:
"Thank you, Tiffany, for sharing your positive experience with Teagen! We're delighted that he was able to assist you in finding a policy for your daughter's new car. He is a great part of the team! We appreciate your kind words and look forward to assisting you with any future insurance needs. Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Profile photo of Alan Mcmullen

Alan Mcmullen

July 12, 2024

5  out of  5
rating by Alan Mcmullen
"Talk about professionalism!! Vince and Freddie are the best insurance company I have ever delt with. I lost my job and they helped me with a plan to maintain my insurance. Nothing but respect for these gentlemen. I'm still looking for Jake though...."
We responded:
"Thank you, Alan, for your kind words and for recognizing the professionalism of Vince and me! We're glad we could assist you during a challenging time and help you maintain your insurance coverage. We appreciate your respect and are here for you whenever you need us. Looking forward to continuing to serve you! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Profile photo of Armando Macaalay

Armando Macaalay

July 8, 2024

5  out of  5
rating by Armando Macaalay
"Excellent service"
We responded:
"Armando, we are thankful for your glowing 5-star review! If you require further assistance with your insurance needs, our office is always available to help! - Freddie Villacci Jr. - State Farm Insurance Agent"
Profile photo of Edward Berzinski

Edward Berzinski

July 8, 2024

5  out of  5
rating by Edward Berzinski
"Everything went like clockwork when paying my bill over the phone . The staff is efficient and friendly. Ty Ed Berzinski"
We responded:
"Thank you for your positive feedback, Ed! We're glad to hear that your bill payment process was smooth and efficient. Our team is always here to assist you with a friendly and efficient service. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Profile photo of Chim Klein

Chim Klein

July 5, 2024

5  out of  5
rating by Chim Klein
"As always! My account manager Vince doesn't take time in responding to my inquiries, he's super fast and thorough. No doubt in bundling my home, car, and life insurance with State Farm. Thank you Vince Benedito!"
We responded:
"Hi, Chim! Thank you for letting us know that Vince has been quick and thorough in addressing your inquiries. He is a valued team member who always strives to provide top-notch service. Your trust in bundling your home, car, and life insurance with our office means the world to us. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Profile photo of carolyn lupescu

carolyn lupescu

July 2, 2024

5  out of  5
rating by carolyn lupescu
"Knowledgeable, courteous service from Teagen. Felt very confident with all his answers"
We responded:
"We love seeing reviews like this, Carolyn! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"