State Farm® Insurance Agent Freddie Villacci Jr.
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marcia Bodda
November 6, 2024
5
out of
5
rating by Marcia Bodda
"Whenever I have a question, Shannon is super helpful!"
We responded:
"Thank you, Marcia! I'm glad to hear that Shannon has been super helpful with your questions. We appreciate your feedback. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Jennifer Velazquez
October 30, 2024
5
out of
5
rating by Jennifer Velazquez
"I can't say enough good things about Freddie Villacci's State Farm office. Since switching last year, I've been consistently impressed by the exceptional service. Each agent (the entire team) from Zac, Teagan, Danielle, Crystal, and most recently Shannon each has been incredibly knowledgeable and helpful. They've taken the time to explain complex insurance concepts in a clear and concise manner. I particularly appreciated Shannon's assistance with my recent policy review. She was friendly, efficient, and went the extra mile to ensure I had the best coverage for my needs. Unlike other insurance companies, State Farm offers a comprehensive suite of products, including umbrella policies. This one-stop-shop approach has simplified my insurance needs. I wholeheartedly recommend Freddie Villacci's State Farm office to anyone seeking reliable, personalized insurance service."
We responded:
"Thank you so much, Jennifer, for your thoughtful and detailed review! I'm thrilled that my team have consistently impressed you. Your kind words about Zac, Teagan, Danielle, Crystal, and Shannon truly highlight their commitment to providing exceptional service and clear guidance. It's wonderful to know that Shannon’s assistance with your policy review made a positive impact. We appreciate your recommendation and look forward to continuing to serve your insurance needs!"
Robyn Caplan
October 30, 2024
5
out of
5
rating by Robyn Caplan
"Just spoke with Shannon for some help with our policy. She couldn't have been nicer and got the information to me asap. It was a pleasure talking and working with her. Robyn Caplan North Suburban Teachers Union Local 1274"
We responded:
"Shannon is a valued member of our team, and I'm glad she could assist you promptly and pleasantly. It's wonderful to know you had a positive experience working with her. If you need any further assistance, don't hesitate to reach out. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Marg Mersch
October 30, 2024
5
out of
5
rating by Marg Mersch
"I worked with Shannon Cantu today - she was very attentive as she answered my questions promptly and courteously, which I greatly appreciated. Thank you Shannon!"
We responded:
"Marg, thank you for sharing your experience! I'm happy to hear that Shannon was attentive and prompt in addressing your questions. We appreciate your kind words and are grateful to have Shannon on our team. If you need any further assistance, don't hesitate to reach out. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Laura Schaffroth
October 24, 2024
5
out of
5
rating by Laura Schaffroth
"Thanks to Shannon for helping add me to an account so that I can make payments for my dad. Your time and assistance is very much appreciated."
We responded:
"Laura, thank you for your kind words! I'm happy Shannon could assist you with adding you to the account for your dad's payments. Your appreciation means a lot to us. If you need any further assistance, don't hesitate to reach out. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Eli Petrova
October 15, 2024
5
out of
5
rating by Eli Petrova
"Thank you Teagen Manning for the help and the excellent service provided!"
We responded:
"Thank you, Eli, for your kind words! I'm happy to hear that Teagen provided you with excellent service. We look forward to assisting you with any further insurance needs. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Michael Terleski
October 10, 2024
5
out of
5
rating by Michael Terleski
"Thank you Shannon Cantu for your help. Shannon got my new Bronco insurance rate within minutes and set the vehicle up with coverage during the Florida hurricane. Amazing lady. 👏"
We responded:
"Michael, thank you for your wonderful review! I'm happy Shannon could assist you so efficiently, especially during such a critical time with the Florida hurricane. We're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Kevin Broz
October 8, 2024
5
out of
5
rating by Kevin Broz
"Freddie and his team at State Farm were very pleasant to deal with and responsive. If I move out of the city into the burbs and need a car again I'll contact them."
We responded:
"Kevin, thank you for your kind words! I'm glad you had a positive experience with our team. If you ever need assistance again, whether in the city or the suburbs, don't hesitate to reach out. We're here to help with all your insurance needs. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Lydia Schatzel
October 7, 2024
5
out of
5
rating by Lydia Schatzel
"I have had Freddie as my agent since I started driving 20 years ago. Working with his office is always easy, personal follow up and assistance, and great workers like Teagen Manning who solve all technical problems I encounter. Thank you guys!!! You keep me rolling, safely!"
We responded:
"Lydia, thank you for your loyalty over the past 20 years! I'm happy to know that our office, especially Teagen, has been able to assist you with any technical issues and keep you driving safely. We appreciate your kind words and are always here to help with any future needs. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Gregory Souders
September 27, 2024
5
out of
5
rating by Gregory Souders
"I worked with Erica Jordan to get quotes and by far State Farm beat other quotes I was getting. Erica works for the Freddie Villaci Jr. Agency and she was most cordial and helpful and very honest in this entire process. I highly recommend State Farm and, in particular, Freddie Villacci Jr. working through Erica Jordan. I was impressed to say the least. And, State Farm saved my wife and I a lot of money by making this change."
We responded:
"Gregory, thank you for your wonderful review! I'm glad Erica could assist you with the quotes and provide such a positive experience. It's great to know that you and your wife saved money by making the switch to State Farm. Erica's honesty and helpfulness are truly valued in our office. If you have any further questions or need assistance in the future, we're here to help! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Sam Casquejo
September 17, 2024
5
out of
5
rating by Sam Casquejo
"Shannon helped me to answer my billing questions and to lower my insurance rate. I would work with her again."
We responded:
"Thank you, Sam! I'm glad Shannon could assist you with your billing questions and help lower your insurance rate. We appreciate your business and look forward to working with you again for any insurance needs. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Neatrice Jackson
September 13, 2024
5
out of
5
rating by Neatrice Jackson
"I would like to send a thank you to Shannon Cantu for her wonderful customer service. She took care of all my needs within 5-7 minutes and had all my documentation emailed over right away. Thank you all for being wonderful agents and helping me even when I’m getting on you all nerves, it all comes with love."
We responded:
"Thank you for the shoutout for Crystal! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
Hannah Revell
September 10, 2024
5
out of
5
rating by Hannah Revell
"I had a great experience with Shannon. She provided excellent service and took the time to explain my policy and different coverages in a way that was easier for me to understand and made sure my coverage fit the needs of me and my family."
We responded:
"Hannah, thank you for sharing your positive experience with Shannon! I'm glad she could provide excellent service and make your policy and coverages easier to understand. Ensuring that your coverage fits the needs of you and your family is always our priority. If you have any further questions or need assistance in the future, feel free to reach out. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Tackle Shack
September 9, 2024
5
out of
5
rating by Tackle Shack
"Shannon was very helpful in answering all of my questions that I had regarding insurance coverages for my policies. She educated me on the various coverages for auto insurance and we were able to find the best one to suit all my needs. Thank you."
We responded:
"Shannon and I are grateful for your positive feedback! I'm happy she could assist you with your insurance coverages and help you find the best auto insurance to meet your needs. If you have any more questions or need further assistance, please don't hesitate to reach out. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Pushkar Chokshi
September 9, 2024
5
out of
5
rating by Pushkar Chokshi
"Very helpful agent and his associates like Shannon Elizabeth."
We responded:
"Thank you, Pushkar, for your positive review! I'm glad you found our team, including Shannon, helpful. We're grateful for your support and are here for any future needs you may have. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Rebecca VanWatermeulen
September 9, 2024
5
out of
5
rating by Rebecca VanWatermeulen
"Zach was extremely helpful and solved my issue quickly and efficiently. You should be proud to have him as an employee He was very polite and wonderful!"
We responded:
"Rebecca, thank you for your kind words about Zach. I'm happy to hear he was able to assist you quickly and efficiently. We are indeed grateful to have him on our team. If you need any further assistance, please don't hesitate to reach out. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Annia Gutierrez
September 6, 2024
5
out of
5
rating by Annia Gutierrez
"I have had a wonderful experience working with this branch. Crystal Coronel has been extremely helpful and attentive throughout the process of finding the right home and auto insurance for me and my family’s needs."
We responded:
"Annia, thank you for sharing your wonderful experience with our branch. I'm glad to hear that Crystal has been extremely helpful and attentive in finding the right home and auto insurance for you and your family. We appreciate your trust in us and are always here to assist with any future needs! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Nahomi Pinto
September 6, 2024
5
out of
5
rating by Nahomi Pinto
"Crystal was very helpful. She answered and explained in detail all of my questions. She’s very nice and energetic. She made the process very easy and was easy to talk to! Thank you Crystal !"
We responded:
"Thank you, Nahomi, for your kind review. I'm glad Crystal could assist you effectively and make the process easy. We appreciate your feedback and are always here to help with any future questions. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Paul Cantu
September 5, 2024
5
out of
5
rating by Paul Cantu
"My daughter Shannon Cantu just started working for this State Farm Insurance agency out of Illinois. She received her bachelor from N.U.C. She has worked for a couple of State Farm Agencies in Florida, most recently she managed one out of Winter Haven . She received an offer to work with Freddie Villacci Jr's Agency. After looking into their offer she investigated and found out that it's very well established and that their track record of providing their clients as well as their employees with outstanding service and commitment to excellence! That all being said, congratulations to the state of Illinois, Freddie, and his customers, a very astute decision with the addition of Shannon to your agency!!!"
We responded:
"Paul, thank you for sharing such a glowing review, and congratulations to Shannon on her new role at Freddie Villacci Jr.'s Agency! With her impressive background, commitment to excellence, and experience at State Farm, we're thrilled to have her as part of the team. We’re confident that both the agency and its customers will benefit greatly from her expertise and dedication. We’re excited to see her continue to thrive within the State Farm family!"
G lianimal
September 4, 2024
5
out of
5
rating by G lianimal
"good job"
We responded:
"Thank you for your positive feedback! I'm glad you had a great experience with our service. If you need any further assistance, feel free to reach out. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Tate James
August 26, 2024
5
out of
5
rating by Tate James
"Great experience! I spoke with Teagen, who got me through the process in about five minutes. It was super easy - literally easier than when I've gotten insurance online through other providers, which surprised me - and Teagen was incredibly helpful, personable, and informative. Will definitely be working with this branch for any future insurance needs!"
We responded:
"Hi Tate, thank you for sharing your kind words! I'm glad Teagen could assist you efficiently and make the process easy. We appreciate your faith in our office and look forward to helping with any of your insurance needs. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Bart Rydzewski
August 22, 2024
5
out of
5
rating by Bart Rydzewski
"Great experience. Teagen Manning in this office was courteous, knowledgeable and very efficient."
We responded:
"Bart, thank you for sharing your positive experience. I'm glad to hear that Teagen was courteous, knowledgeable, and efficient. We appreciate your feedback and look forward to assisting you with any future needs. - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Anabelle Pulex
August 9, 2024
5
out of
5
rating by Anabelle Pulex
"Although I had to call in a second time for assistance, I ended up getting someone that went above and beyond! Teagan was very attentive and helped me obtain great rates with both my auto and home insurance."
We responded:
"Thanks Anabelle. Glad Teagen was able to assist with getting you great rates for your auto and home insurance. We appreciate your business and are excited to assist in anyway we can. Have a awesome day!"
Emily Getner
August 8, 2024
5
out of
5
rating by Emily Getner
"I just moved into a new apartment and Teagen assisted me in making a renter’s insurance policy that fit my needs. He walked me through the whole process with ease, answered all my questions, and explained everything in a way that made sense. Great customer service experience."
We responded:
"Hey Emily, thanks a lot for your awesome review! I'm really glad Teagen could help you with your renter’s insurance and make the process smooth and easy. We appreciate your feedback and are always here if you need anything else! - Freddie Villacci Jr. - State Farm Insurance Agent, Chicago, IL"
Honna George
August 8, 2024
5
out of
5
rating by Honna George
"Highly recommend Freddie and his team for any and all insurance needs. Have worked with him for several years (with home, personal, and auto plans) and have full trust in him and his staff. Update 2024: Updating my existing review to thank Crystal C. for her tremendous help getting our auto-policy updated quickly when we purchased another car. thank you"
We responded:
"Hi Honna, it is always a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"